Play Console Store

ANDROID DEVELOPER MARKETPLACE

Play Console Store

ANDROID DEVELOPER MARKETPLACE

Developer Support & Customer Assistance

Get prompt technical assistance with source code purchases, 14-day closed testing cohorts, Google Play policy remediation, order fulfillment, and account verification.

FAST-PATH QUEUES

Select Department for Expedited Routing

Engineers on duty across US, EU & APAC time zones

Source & Template Support

For buyers of Ready-Made Apps,
Flutter Templates, or Unity projects
encountering build issues, Gradle
sync errors, or GitHub invite
problems.

Managed Testing & Cohorts

For developers enrolled in 20-
tester 14-day closed testing
programs needing opt-in
verification, telemetry checkups, or replacement testers.

Billing, Invoices & Orders

Request formal company VAT
invoices, multi-app commercial license expansions, or initiate our 14-day code compatibility guarantee.

Submit an Engineering Request

Fill in the details below. Our technical triage team monitors incoming tickets 24/7 for swift resolution.

Support Status

15-Minute Emergency Screening

Schedule a screen-share session with a senior Android publishing engineer to inspect account health, critical crash reports, or immediate rejection risks.

Browse step-by-step documentation on
setting up Firebase, integrating AdMob keys,
configuring ProGuard rules, and Keystore
generation.

SELF-SERVICE HUB

Frequently Resolved Issues

Find immediate answers and execution runbooks for the most common developer
questions before opening a ticket.

Git Access & AAB Extraction

Learn how to accept private GitHub collaborator invites, pull dependencies, and export signed release AABs with your own upload keystores.

Closed Testing Cohort Proof

How to verify that all 20 real device testers have opted-in, remained active across the 14-day cycle, and generated verifiable telemetry for production access.

Refund & Replacement SLA

Full transparency on our 14-day code compatibility guarantee, including conditions for unresolvable Google Play policy rejections.

Licensing Clarifications

Detailed breakdown of Single-App commercial usage versus Unlimited Studio licenses, white-label client rights, and backend ownership.